LIFETIME WARRANTY

WARRANTY COVERAGE

Warm Sale warrants to the original purchaser (“owner”) that all products sold under the Warm Sale brand will be free from defects in material and workmanship for the applicable Warranty Period, subject to the terms and conditions outlined below. This warranty applies only if the product was purchased directly from Warm Sale or an authorized dealer, and is valid solely for the original purchaser.

WARRANTY CONDITIONS

To claim warranty coverage, the owner must:

1. Register the product for warranty coverage if applicable.

2. Contact Warm Sale customer support and, if requested, return the defective product or parts for inspection.

3. Ensure the product has been used solely in accordance with its intended purpose and in compliance with Warm Sale‘s written installation instructions and weight capacity guidelines. Any unauthorized modifications, misuse, overloading, or improper installation will void this warranty. Warm Sale retains sole discretion to determine whether a product has been modified, misused, or improperly installed.

WARRANTY COVERAGE DETAILS

If a defect arises due to the product’s intended use and proper care within the Warranty Period, Warm Sale, at its sole discretion, will repair or replace the defective product. In certain circumstances, Warm Sale may repair or replace only the specific defective component (e.g., hardware, rack arm, or mounting bracket). If significant chips in powder coating or structural dents are present upon arrival, Warm Sale may, at its discretion, provide replacement parts.

EXCLUSIONS

This warranty does not cover issues or defects arising from conditions outside Warm Sale‘s control, including but not limited to:

• Misuse, overloading beyond specified capacity, or failure to assemble, mount, or use the product in accordance with Warm Sale’s written instructions.

• Normal wear and tear, cosmetic discoloration, or degradation due to neglect and improper care.

• Damage caused by accidents, extreme weather, natural disasters, or improper storage.

WARRANTY PERIOD

This warranty is valid for the lifetime of the product, starting from the original date of purchase, unless otherwise specified or excluded in this warranty policy.

MARINE GRADE LIFETIME WARRANTY

Products explicitly designated as Marine Grade are covered under our Lifetime Warranty when installed in coastal or saltwater conditions, provided that the product is properly maintained and cleaned according to manufacturer guidelines. Damage or surface corrosion caused by neglect, lack of regular freshwater rinsing, or failure to follow routine maintenance recommendations will not be covered.

WARRANTY DISCLAIMER & LIMITATION OF LIABILITY

The exclusive remedy for any defect under this warranty is limited to the repair, replacement, or store credit issued by Warm Sale, at its sole discretion.

Warm Sale is not liable for indirect, incidental, or consequential damages, including but not limited to damage to personal property or personal injury resulting from the use or inability to use the product. Any implied warranties, including merchantability or fitness for a particular purpose, are limited to the duration of this express warranty. Some jurisdictions do not allow limitations on implied warranties or consequential damages, so these limitations may not apply to you.

LEGAL RIGHTS & AVAILABILITY

This warranty provides you with specific legal rights, and you may also have additional rights which vary by state or jurisdiction. This warranty is valid for purchases made within the United States. No reseller, agent, or employee is authorized to alter, modify, or extend the terms of this warranty.

NEED HELP OR HAVE QUESTIONS?

For warranty claims, technical support, or product inquiries, please reach out to our customer support team:

• Brand / Company: Warm Sale

• Email: support@warmsale.com

• Phone: +1 (775) 813-8800

• Address: No. 43, Group 4, Liangzhuang Village, Guhe Town, Funing County, Yancheng City, Jiangsu Province

• Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)