PRIVACY POLICY

This Privacy Policy describes how Warm Sale (referred to as “the Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from our website.

We respect your privacy and are committed to protecting your personal data in full compliance with online commerce standards and advertising policies, including Google Merchant Center (GMC) and Bing Ads guidelines.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Device Information:

  • Examples: Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.

  • Purpose: To load the Site accurately for you and to perform analytics on Site usage to optimize our services.

• Order Information:

  • Examples: Name, billing address, shipping address, payment information (including credit/debit card numbers processed securely via Visa or Mastercard), email address, and phone number.

  • Purpose: To fulfill your orders, process payment transactions, arrange shipping, provide order confirmations, communicate with you, and screen orders for potential risk or fraud.

• Customer Support Information:

  • Examples: Communications, emails, or phone records sent to our support team.

  • Purpose: To provide dedicated customer care and resolve inquiries.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing secure payments, shipping and fulfillment of your order, and keeping you updated on order statuses, new products, and promotions.

We do not sell, rent, or trade your personal data to third parties for commercial gain.

3. SHARING PERSONAL INFORMATION

We share your Personal Information with reliable service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use WordPress / WooCommerce to power our online store.

• We use secure payment processors to handle credit card transactions safely (accepting Visa and Mastercard).

• We share address and contact details with logistics partners and shipping carriers to deliver your purchased products.

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information, or to otherwise protect our rights.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies, web beacons, and tracking tags (including Microsoft Bing UET tags and Google Analytics) to improve user experience, optimize advertising performance, and analyze overall site traffic.

You can control and manage cookies through your web browser settings. Please note that removing or blocking cookies may negatively impact your user experience and certain features on our Site may no longer be fully accessible.

5. SAFE OPT-OUT & YOUR RIGHTS

We believe in giving you complete control over your personal data. You have the right to access, correct, update, or request the deletion of your personal information at any time, as well as safely opt out of marketing communications or tracking:

• Email Marketing Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any promotional email we send you.

• Targeted Advertising / Tracking Opt-Out: You can opt out of targeted advertising directly through platform settings:

  • Google: Google Ads Settings

  • Bing / Microsoft: Microsoft Personalized Ads Settings

  • DAA Portal: You can also opt out of participating advertising services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

• Data Deletion Requests: If you wish to permanently delete your account, order history (where permitted by law), or personal information from our system, please contact us directly at support@warmsale.com. We will process your request promptly.

6. DATA SECURITY & RETENTION

We implement robust technical and administrative security measures to protect your personal data against unauthorized access, loss, or alteration. All transaction details are encrypted under industry-standard SSL protocols.

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to erase this information, subject to applicable tax, accounting, and legal requirements.

7. MINORS

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in order to reflect changes to our operational practices, legal obligations, or regulatory updates.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to exercise your rights or make a inquiry, please reach out to us using the details below:

• Brand Name: Warm Sale

• Customer Support Email: support@warmsale.com

• Phone Number: +1 (775) 813-8800

• Business Address: No. 43, Group 4, Liangzhuang Village, Guhe Town, Funing County, Yancheng City, Jiangsu Province

• U.S. Fulfillment & Return Center: 3300 NW 110 Street, Miami, FL 33167

• Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)